Service now Training

Trusted By Companies Worldwide & 32,052+ Learners

Duration

30 Hrs

Live Projects

2

Next Batch

Monday

Servicenow Online Training Course Content

Our experienced trainers play a crucial role in designing the curriculum, aligning it with the latest industry demands for ServiceNow professionals. Take a look at the following course modules designed to enhance your ServiceNow skills.

  • What is Service Now
  • Why and who can use Service Now
  • Concept of cloud computing in Service Now
  • Introduction to ITIL foundation
  • Navigation and users
  • Helpful portals, releases
  • Creating Gauges
  • Define CSS properties, UI Properties
  • Change visibility of Homepage and banner
  • Creating Application, module
  • Creating table
  • Personalizing form and table layout
  • Creating Section,
  • View
  • Dictionary entries
  • Dictionary overrides
  • Reference qualifiers
  • Related lists
  • Creating an update set
  • Merge update set
  • Retrieve Update set in another instance
  • Workflow editor and workflow scripts
  • Workflow activities and workflow context
  • Workflow stages, transitions
  • Use of service catalog, back end execution
  • Creating catalog item, record producer, order guide
  • Create RITM and catalog task
  • Attaching workflow to catalog items
  • Data sources,
  • XML import
  • Transform maps,
  • Scheduled data import
  • Import sets
  • Transform scripts
  • Data load automation
  • Creating groups
  • Users and Departments
  • Concept of delegation
  • Customizing user profile
  • Roles & group membership
  • Fetch detail of logged in user
  • Defining a Template
  • Define notification
  • Email logs
  • Introduction to SMTP and POP mail servers
  • Trigger email on event
  • SLA Definitions
  • SLA Properties
  • Attach SLA to tasks
  • Create schedule and child schedule
  • Introduction to scheduled jobs
  • Scheduled Job log
  • Scheduled reports
  • Create Read, Write and Create ACL on table and field level
  • Debug ACLS
  • Write ACL Scripts
  • Concept of privileged system admin
  • Creating site, page
  • Dynamic content block
  • Define Header, theme, style sheet

Creating UI page, UI macros

  • Introduction to web services

SOAP Messages

  • Personalize users
  • Debugging Business Rule
  • Debugging ACL
  • Background scripts
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Course FAQ's

Have questions? We’ve got the answers. Get the details on how you can grow in this course.

We have a strong team of professions who are experts in their fields. Our trainers are highly supportive and render a friendly working environment to the students positively stimulating their growth. 

We will share you the missed session from our recordings. We at US IT Skills maintains a recorded copy of each live course you undergo.

Our Trainers will provide the student with the Server Access ensuring practical real-time experience and training with all the utilities required for the in-depth understanding of the course.

We provide all the training sessions LIVE using either GoToMeeting or WebEx, thus promoting one-on-one trainer student Interaction.

Live training uncovers distinct benefits as they are mighty to reach your desired audience converting your prospects into customers in less time. Pre-recorded videos offer plenty of advantages for entrepreneurs to educate entertain and inspire your audience as long as you want.

Yes. We provide the course materials available after course completion.

If you are enrolled in classes and/or have paid fees but want to cancel the registration for a certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of the prior request.

The Training itself is Real-time Project Oriented.

Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.

There are some Group discounts available if the participants are more than 2.

As we are one of the leading providers of Online training, We have customers from USA, UK, Canada, Australia, India and other parts of the world.

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