Trusted By Companies Worldwide & 32,052+ Learners
Duration
30 Hrs
Live Projects
2
Next Batch
Monday
ServiceNow Course Overview
US IT Skills ServiceNow training offers the course participants with hands-on experience on methods to apply ServiceNow Applications in the business. This training deals with the topics, which include, fundamental architecture, technical elements, implementation planning concerns, and implementation tasks important for ServiceNow. Our course curriculum is designed by expert trainers considering the real-time scenarios
1200+ Students
ServiceNow Course Curriculum
- Introduction of ServiceNow
- What is ServiceNow?
- Why and who can use ServiceNow
- History of ServiceNow
- Service Now Features
- ServiceNow Objectives
- ServiceNow Lifecycle
- Architecture of ServiceNow
- ServiceNow Market Trends
- Prerequisites for ServiceNow
- The concept of cloud computing in ServiceNow
- Introduction to ITIL foundation
- Agile Methodology
- Navigation and users
- Helpful portals, releases
- ServiceNow User Interface
- Forms and Lists
- Plugins
- User Administration
- Configure User Accounts
- Creation of groups
- Assign roles to users and assign them to groups
- Licensing
- Creation of tables and forms
- Create new tables, applications, and modules
- Creation of import sets, transform maps
- Introduction to the knowledge base
- Create catalog items, order guides, and record producers
- Workflow Administration, SLAs, and Reports
- Perform workflow activities and administration
- Record Producer
- Order Guide
- Create and apply SLAs
- Create and modify Reports
- Core Application and Configuration
- Create and modify UI Policies
- Client Scripts
- Business Rules
- Script Includes
- UI Actions
- Create events and configure email notifications
- Set up Access Control Rule
- Introduction to system upgrades
- View upgrade history and status
- Create and apply update sets
- Retrieve and apply update sets
- Best practices
- Homepage administration
- System Administration Best Practices
- SLA Definitions
- SLA Properties
- Attach SLA to tasks
- Create schedule and child schedule
- Introduction to scheduled jobs
- Scheduled Job log
- Scheduled reports
- Create Read, Write and Create ACL on table and field level
- Debug ACLS
- Write ACL Scripts
- The concept of privileged system admin
- Creating site, page
- Dynamic content block
- Define Header, theme, style sheet
- Creating UI page, UI macros
OUR MILESTONES
Students
Certifications
Trainers
Clients
Course Curriculum Objectives
By the end of ServiceNow training, you will be able to:
- Understand CSS and UI properties.
- Gain knowledge of Workflow activities.
- Understand debugging concepts like creating application, module, and updating data sets.
- Catalog tasks, load automation, and scheduled Jobs.
- There are an incredible amount of opportunities for ServiceNow trained professionals across the globe.
- Recent survey declares that ServiceNow professionals are earning very high salaries when compared with people working on other technologies.
- The salary of a certified ServiceNow professional is about $96000 USD per annum.
- Application support engineers.
- Software developers.
- Project managers.
- Aspirants are willing to build their career in the software industry.
Basic knowledge of database tables and columns. are required to learn ServiceNow. The following job roles will get benefited by taking up this course:
- Development engineer.
- Consultant product developer.
- Service assurance manager.
- Project manager.
- Application support manager.
The tutor will take care of handling the projects. We will provide two real-time projects with a highly-skilled guide who can assist you throughout the project.
offered training modes
SELF-PACED E-LEARNING
- Lifetime access to high-quality self-paced e-learning content and live class recordings.
LIVE ONLINE TRAINING
- Everything in Self-Paced Learning, plus
- 90 days of flexible access to online classes
- Lifetime access to high-quality self-paced e-learning content and live class recordings.
CORPORATE TRAINING
- Blended learning delivery model (self-paced e-learning and/or instructor-led options)
- Enhanced reporting for individuals and teams
- 24×7 teaching assistance and support.
Course FAQ's
Have questions? We’ve got the answers. Get the details on how you can grow in this course.
We have a strong team of professions who are experts in their fields. Our trainers are highly supportive and render a friendly working environment to the students positively stimulating their growth.
We will share you the missed session from our recordings. We at US IT Skills maintains a recorded copy of each live course you undergo.
Our Trainers will provide the student with the Server Access ensuring practical real-time experience and training with all the utilities required for the in-depth understanding of the course.
We provide all the training sessions LIVE using either GoToMeeting or WebEx, thus promoting one-on-one trainer student Interaction.
Live training uncovers distinct benefits as they are mighty to reach your desired audience converting your prospects into customers in less time. Pre-recorded videos offer plenty of advantages for entrepreneurs to educate entertain and inspire your audience as long as you want.
Yes. We provide the course materials available after course completion.
If you are enrolled in classes and/or have paid fees but want to cancel the registration for a certain reason, it can be attained within 48 hours of initial registration. Please make a note that refunds will be processed within 30 days of the prior request.
The Training itself is Real-time Project Oriented.
Yes. All the training sessions are LIVE Online Streaming using either through WebEx or GoToMeeting, thus promoting one-on-one trainer student Interaction.
You can contact our US IT Skills support team, or you can send an email to info@usitskills.com for your queries.
There are some Group discounts available if the participants are more than 2.
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